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BC SaaS :
- I have completed " Set Up Email" in Business Central , both for Account type "Current User" & "Microsoft 365". > I am having issues to get "send on behalf of" working for a shared mailbox.
2. "Current User" : ConsultantSDP_demoBC@domain.com
This user has following licenses & is used as personal login to Business Central :
1) Dynamics 365 BC Premium Partner Sandbox
2) Exchange License (required for e-mailing)
3. USE-CASE ("current user" emailing) : In CRONUS company, go to a Sales Order , Email confirmation From "Current User".
The e-mail is sent without error , so no problems e-mailing from BC with the personal user account.
4. Now for the Shared mailboxes : I created 2 shared mailboxes & made sure that the user ConsultantSDP_demoBC@domain.com
has permisions Full Acces , Send As & Send on Behalf assigned for the shared mailboxes (this is done in Exchange Admin center).
> Accounting_demoBC@domain.com
5. Next , I added the shared mailboxes in BC via "Set up Email", account type = Microsoft 365
6. USE-CASE 2 ("send on behalf of" emailing for current user) :
In CRONUS company, go to a Sales Order , Email confirmation From one of the shared mailboxes. The e-mail is not sent. Error message
The email was not sent because of the following error: "The user account which was used to submit this request does not have the right to send mail on behalf of the specified sending account., Cannot submit message."
Question : Is there any configuration that I am missing ?
> In CRONUS company, go to a Sales Order , Email confirmation : "From" --> select one of the shared mailboxes.
> The current user has permisions Full Acces , Send As & Send on Behalf assigned in Exchange Admin center for the shared mailbox.
Error message:
Kind regards,
Pieter-Jan
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