SendEmailRequest with Connection entity

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Posted on by okank

We are trying to send emails to our contacts with the SDK methods in plug-ins and web services.

But we keep the email data on a custom field on the Connection entity instead of the default one in the Contact entity. So we can't easily set the "from" and "to" fields as ActivityParty which uses entities like Contact or system user. We need to retrieve the emails from contact's related connection entitites to send them via SendEmailRequest method.

Is it possible? What do you advice?

Thanks

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Emre GULCAN 2,379 on at

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RE: SendEmailRequest with Connection entity

Hi,

Please check my answer on community.dynamics.com/.../288736
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RaviKashyap 55,410 on at

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RE: SendEmailRequest with Connection entity

Hi,

Assuming are able to retrieve the email address from the related connection, you refer the below blog to send the email to custom addresses.

paul-way.com/sending-unresolved-emails

Hope this helps.
okank 70 on at

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RE: SendEmailRequest with Connection entity

Is there also any way to use the CRM's email functionality with custom email addresses?