Force Refresh after Form Save

(0) Share

Report

Posted on by Ashraf Abu-Abdou

110

Hello,

I am trying to force refreshing a form after saving it to display the results of the workflow on the form. But I always get a javascript error. I tried to run the following line on the form properties with no success:


Xrm.Page.data.refresh(save).then(successCallback, errorCallback);



I have MS Dynamics CRM 2016 (On-Premise). How can I resolve this?. Thanks

*This post is locked for comments

I have the same question (0)

All responses (25)

Answers (0)

Suggested answer

Rajkumar Rajaraman on at

Like (0)

Report

RE: Force Refresh after Form Save

Use this:

// Save the current record to prevent messages about unsaved changes

Xrm.Page.data.entity.save();

setTimeout(function () {

// Call the Open Entity Form method and pass through the current entity name and ID to force CRM to reload the record

Xrm.Utility.openEntityForm(Xrm.Page.data.entity.getEntityName(), Xrm.Page.data.entity.getId());

}, 3000);

Was this reply helpful? Yes No
Ashraf Abu-Abdou 110 on at

Like (0)

Report

RE: Force Refresh after Form Save

Thanks for your reply. It did not work. I got the same javascript "undefined" error

Was this reply helpful? Yes No
Gopalan Bhuvanesh 11,401 on at

Like (0)

Report

RE: Force Refresh after Form Save

Hi

Would you please copy the full error message.

Was this reply helpful? Yes No
Ashraf Abu-Abdou 110 on at

Like (0)

Report

RE: Force Refresh after Form Save

"There was an error with this fields customized event, Field:crmForm, Event:onsave, Error:Out of stack space"

Was this reply helpful? Yes No
Suggested answer

ashlega 34,477 on at

Like (0)

Report

RE: Force Refresh after Form Save

You are passing "save" parameter to the refresh - is it "true" or "false"?

It seems that onsave runs into a recursion there, somehow, so, maybe, if you used "false" for that parameter, it would not anymore..

Actually, I'm wondering why would you need it at all - is not the form gets refreshed automatically after save? Is that workflow you are referring to a "real time" workflow?

Was this reply helpful? Yes No
Ashraf Abu-Abdou 110 on at

Like (0)

Report

RE: Force Refresh after Form Save

Yes it is a real-time workflow. The problem remains. I could not see the intended results of the workflow - especially for the SLA - until I do manual refresh

Was this reply helpful? Yes No
ashlega 34,477 on at

Like (0)

Report

RE: Force Refresh after Form Save

Are you still getting a javascript error or are you not seeing the results?

Was this reply helpful? Yes No
Ashraf Abu-Abdou 110 on at

Like (0)

Report

RE: Force Refresh after Form Save

If I use the javascript code provided on this thread, I get error. If I use no code, I get no error but results of the workflow won't show until I manually refresh. I need it to refresh automatically after saving the form

Was this reply helpful? Yes No
ashlega 34,477 on at

Like (0)

Report

RE: Force Refresh after Form Save

I just tried it in both 365 and 2015 (no 2016 here):

- Account entity

- A real time workflow that updates "title" field and which is triggered by an update of the description field

On the existing account, "title" field gets updated (and I see the change right away) as soon as I update the description field. I don't have to use "refresh" for that.

There are, really, two questions:

- Do you want to fix the script?

- Or do you want to fix the CRM behavior?

For the first one, I'm wondering if you did try to pass "false" to the refresh.

For the second one, we need more details with screenshots: how is the workflow configured, what are the triggers, how does it look like on the form..

Was this reply helpful? Yes No
Ashraf Abu-Abdou 110 on at

Like (0)

Report

RE: Force Refresh after Form Save

I have SLA's that are triggered after certain fields are selected and the form is saved. For example, if "Customer Services" team approved a case then saved the form, first response flag would become "Successful". But that does not happen unless I manually refresh the page. My only problem is with refreshing the page and nothing else. All my workflows are "real-time"

Was this reply helpful? Yes No