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Unable to navigate to Marketing Advanced Settings - No manifest found - UciError

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Posted on by mkubala

Hello,

I am a system administrator. When I go to the Marketing app and click Settings, it takes me to a page with two options under Marketing Settings: Advanced Settings and Design Feature Protection. If I select Advanced Settings, it pops up an error:

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Timestamp: Thu Mar 31 2022 17:32:43 GMT-0500 (Central Daylight Time)
No manifest found
UciError: No manifest found at i (myorg.crm.dynamics.com/.../app.js at new f (myorg.crm.dynamics.com/.../app.js at d (myorg.crm.dynamics.com/.../app.js at https://myorg.crm.dynamics.com/uclient/scripts/app.js?v=1.4.3983-2202.3:4026:1046

How can I get to the Marketing Advanced settings?

Thanks

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clarder 10 on at

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RE: Unable to navigate to Marketing Advanced Settings - No manifest found - UciError

Thank you for your quick reply. Looks like I'll just have to log a ticket. :-)

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mkubala 40 on at

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RE: Unable to navigate to Marketing Advanced Settings - No manifest found - UciError

Yes they were able to fix the issue. I wasn't the one who opened the ticket so not sure on the exact resolution, but I can get into the Settings page now.

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clarder 10 on at

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RE: Unable to navigate to Marketing Advanced Settings - No manifest found - UciError

Hi mkubala, did you end up finding out what the issue was?

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Cnquest 97 on at

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RE: Unable to navigate to Marketing Advanced Settings - No manifest found - UciError

I'd be interested in what they say—I see the same thing. A bit annoying, but I can get to Advanced Settings if I go through Settings Gear (top right) > Settings Dropdown (top) > Apps > select the default Marketing app.

Keep us in the loop. Thanks mkubala!

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mkubala 40 on at

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RE: Unable to navigate to Marketing Advanced Settings - No manifest found - UciError

Yeah tried clearing the cache and using other browsers like Chrome and Firefox, but no luck. We have a ticket open with MS now so we'll see what they say.

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Community Member on at

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RE: Unable to navigate to Marketing Advanced Settings - No manifest found - UciError

Hi mkubala,

Please try the following point:

1. Clear the cache of your bowser and retry.

2. Use another bowser to have a try such as Firefox.

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