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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to navigate to ...
Customer experience | Sales, Customer Insights,...
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Unable to navigate to Marketing Advanced Settings - No manifest found - UciError

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Posted on by mkubala 40

Hello,

I am a system administrator. When I go to the Marketing app and click Settings, it takes me to a page with two options under Marketing Settings: Advanced Settings and Design Feature Protection. If I select Advanced Settings, it pops up an error:

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Timestamp: Thu Mar 31 2022 17:32:43 GMT-0500 (Central Daylight Time)
No manifest found
UciError: No manifest found at i (myorg.crm.dynamics.com/.../app.js at new f (myorg.crm.dynamics.com/.../app.js at d (myorg.crm.dynamics.com/.../app.js at https://myorg.crm.dynamics.com/uclient/scripts/app.js?v=1.4.3983-2202.3:4026:1046

How can I get to the Marketing Advanced settings?

Thanks

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi mkubala,

    Please try the following point:

    1. Clear the cache of your bowser and retry.

    2. Use another bowser to have a try such as Firefox.

  • mkubala Profile Picture
    mkubala 40 on at

    Yeah tried clearing the cache and using other browsers like Chrome and Firefox, but no luck. We have a ticket open with MS now so we'll see what they say.

  • Cnquest Profile Picture
    Cnquest 97 on at

    I'd be interested in what they say—I see the same thing. A bit annoying, but I can get to Advanced Settings if I go through Settings Gear (top right) > Settings Dropdown (top) > Apps > select the default Marketing app.

    Keep us in the loop. Thanks mkubala!

  • clarder Profile Picture
    clarder 10 on at

    Hi mkubala, did you end up finding out what the issue was?

  • mkubala Profile Picture
    mkubala 40 on at

    Yes they were able to fix the issue. I wasn't the one who opened the ticket so not sure on the exact resolution, but I can get into the Settings page now. 

  • clarder Profile Picture
    clarder 10 on at

    Thank you for your quick reply. Looks like I'll just have to log a ticket. :-) 

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