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Microsoft Dynamics CRM (Archived)

Crm Export to excel dynamic worksheet connection string issue

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Posted on by

Hi,

when exporting  Data from CRM to a Dynamic PivotTable or dynamic worksheet on of our customers runs into an error "Unable to open <URL>. Cannot locate the Internet server or proxy server". 

On further inspection we found out that the url in the connection string of the generated excel file is wrong. The Query_from_Microsoft_CRM connection string states "https://<organization>.xxx.com/_grid/print/print_data.aspx?tweener=1". Correct would be "https://crm.xxx.com/&lt;organization>/_grid/print/print_data.aspx?tweener=1". 

CRM 2016 and Excel 2016 facing IFD with Microsoft Dynamics CRM for Outlook installed and configurated with the correct server address. When exporting to an dynamic worksheet the worksheet is filled initally but can't be refreshed. The crm service endpoints are correct. 

Where can I define the connection string that is used when creating the excel file? 

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I have the same question (0)
  • ScottDurow Profile Picture
    21 on at

    Hi Stefan,

    Do you have the outlook add-in for Dynamics installed? It's required to refresh data.

  • Community Member Profile Picture
    on at

    Thanks for your reply, Scott.

    I'm a coworker of Stefan.

    The Outlook Add-In is installed and it is working fine.

    Without the Add-In the CRM-Refresh Button wouldn't be visible.

  • Community Member Profile Picture
    on at

    Thany you Scott for your quick reply. 

    The outlook addin for dynamics crm is installed and working. 

    My best bet is that the wrong connection string is some leftover from an former upgrade. Unfortunately I can`t figure out where it is stored... Do you have any ideas?

    Best regards

    Stefan

  • Community Member Profile Picture
    on at

    was this resolved. we are facing the same issue

  • Community Member Profile Picture
    on at

    Unfortunately not. We are waiting for the next upgrade. Maybe the Problem solves itself this way

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