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Microsoft Dynamics AX (Archived)

Missing user id in IT->Users

Posted on by Microsoft Employee

One of the user his user id is missing in the IT->Users. Tried to delete it. But, failed to deleted it. How to solve it? Thanks.

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  • Suggested answer
    Pravasti AK Profile Picture
    Pravasti AK 2,985 on at
    RE: Missing user id in IT->Users

    Hi,

      create a new user record with the same alias, domain, username but  change the userid so it was different for previous record's (as that is the primary key).  The user account works now.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Missing user id in IT->Users

    Hi,

    Thank you for the reply. Any affected after deleted this record? Need create new one for this account?

  • Suggested answer
    Pravasti AK Profile Picture
    Pravasti AK 2,985 on at
    RE: Missing user id in IT->Users

    Hi,

    In AX-Database, Navigate to the table "dbo.userinfo", here you delete the row by mentioning the user id.

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