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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / cannot access this rep...
Microsoft Dynamics GP (Archived)

cannot access this reports because the dictionary containing it is not loaded. GP 2013

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Posted on by Community Member

Hi All,

GP 2013.

Pls help i get this error on user New Computer. Her old computer with GP no Problem but i gave her new pc and put gp on this but now we are getting this error when she is trying to print trial balance. Please Help.

Thanks,

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  • Suggested answer
    MG-16101311-0 Profile Picture
    MG-16101311-0 26,225 on at

    Fire up the old computer and locate the DYNAMICS.SET file under the Program Files (x86)\Microsoft Dynamics\GP2013 folder. Edit this file with notepad and take notice of the path used by the REPORTS.DIC and the FORMS.DIC files. You will want to edit the DYNAMICS.SET file on the new computer to point to those paths for those two dictionaries.

  • Community Member Profile Picture
    Community Member on at

    hi Mariano,

    thanks for your reply. i did this but getting errors like missing form.dic and all sort of different error. can i upload or show you dynamics.set from both new pc and old pc and then you can see what i need to change?

    thanks again,

  • Suggested answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at

    Hi Ali,

    As Mariano suggested, it is probably a missing module in your DYNAMICS.SET file.

    As GP is workign on another machine, I can suggest that your rename the existing GP program folder (i.e. from GP2013 to GP2013_Bad) and copy the other GP2013 folder from the working PC over this PC.

    This is the quickest way to check if there was some module missing.

  • MG-16101311-0 Profile Picture
    MG-16101311-0 26,225 on at

    Yes Ali, please do. Nonetheless, you will want to ensure that the path to all forms and reports dictionaries for every product on the new machine match that of the paths on the old machine. You will also want to ensure that the list of products are complete on the new machine by comparing to the number of products installed on the old one.

  • Community Member Profile Picture
    Community Member on at

    I am currently having the same issue, HOWEVER, it's on a computer that worked fine last week. I am trying to print checks when this is happening. Nothing on this computer has changed from last week to today, so I'm beyond lost as to what's causing the change and I am getting the errors. Anyone able to help?

  • Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at

    Hi Cyndi,

    As suggested from the previous replies, check the DYNAMICS.SET launch file on that local workstation in the GP client folder, and see if any dictionary points to a network share.. you may find the origin of your problem there..

  • Community Member Profile Picture
    Community Member on at

    Beat,

    The shares look fine for what we can see. The file hasn't been modified since 2014 either. Not all of us posting asking questions are MS experts for MS GP Dynamics 2013. This is an error that's happening in one specific place of printing checks. The other user that has done it was logged in and gets the same error. From the knowledge of everyone in the company here, we don't see anything that we know how to do to fix this, so we are looking for a bit more of a details answer as to how to fix the issue we are having.

  • Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at

    Hi Cyndi,

    Can you please post a screenshot of the error message here ?

    That kind of error can be tricky to troubleshoot remotely with no information about your configuration, the number of modules setup, what ISV products are used, etc..

    In addition, if you could post the content of the DYNAMICS.SET file here, that may help too.

    You said also that nothing changed on the GP client setup side, but if your dictionaries are on a shared network folder, what about the permissions on that share ? Maybe there has been alterations made in Active Directory, that you're not aware of.. ?

  • Community Member Profile Picture
    Community Member on at

    process-fail.jpgprocess-fail.jpg

    The SET file:

    18
    0
    Microsoft Dynamics GP
    309
    Fixed Assets
    949
    FieldService
    1042
    Interfund Management
    1493
    SmartList
    1632
    Cash Flow Management
    1838
    Technical Service Tools
    1878
    Excel-Based Budgeting
    2277
    Purchase Order Enhancements
    2416
    Control Account Management
    2547
    Enhanced Commitment Management
    2992
    CopierSeries
    3104
    Advanced Security
    3278
    Report Scheduler
    5261
    Support Debugging Tool
    5597
    HITB Report
    6499
    Dynamics Online Services
    7206
    Avastone Advanced Tools
    Windows
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/Dynamics.dic
    //OFR-GREATPLAINS/GPShare/Reports/FORMS.DIC
    //OFR-GREATPLAINS/GPShare/Reports/REPORTS.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/fam.dic
    //OFR-GREATPLAINS/GPShare/Reports/F309.DIC
    //OFR-GREATPLAINS/GPShare/Reports/R309.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/SrvcAdv.DIC
    //OFR-GREATPLAINS/GPShare/Reports/FRMS949.DIC
    //OFR-GREATPLAINS/GPShare/Reports/RPTS949.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/IFund.dic
    //OFR-GREATPLAINS/GPShare/Reports/1042FORM.DIC
    //OFR-GREATPLAINS/GPShare/Reports/1042RPTS.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/EXP1493.dic
    //OFR-GREATPLAINS/GPShare/Reports/EXP1493F.DIC
    //OFR-GREATPLAINS/GPShare/Reports/EXP1493R.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/CFM.DIC
    //OFR-GREATPLAINS/GPShare/Reports/CFMFORM.DIC
    //OFR-GREATPLAINS/GPShare/Reports/CFMRPTS.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/TAUTIL.DIC
    //OFR-GREATPLAINS/GPShare/Reports/F1838.DIC
    //OFR-GREATPLAINS/GPShare/Reports/R1838.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/XLBudget.dic
    //OFR-GREATPLAINS/GPShare/Reports/XL1878F.DIC
    //OFR-GREATPLAINS/GPShare/Reports/XL1878R.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/POE2277.DIC
    //OFR-GREATPLAINS/GPShare/Reports/POE2277F.DIC
    //OFR-GREATPLAINS/GPShare/Reports/POE2277R.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/CAM2416.dic
    //OFR-GREATPLAINS/GPShare/Reports/CAMFORM.DIC
    //OFR-GREATPLAINS/GPShare/Reports/CAMRPTS.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/ECM2547.DIC
    //OFR-GREATPLAINS/GPShare/Reports/ECM2547F.DIC
    //OFR-GREATPLAINS/GPShare/Reports/ECM2547R.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/QK2992.DIC
    //OFR-GREATPLAINS/GPShare/Reports/QDF2992.DIC
    //OFR-GREATPLAINS/GPShare/Reports/QKR2992.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/AdvSecur.dic
    //OFR-GREATPLAINS/GPShare/Reports/ADVS_FRM.DIC
    //OFR-GREATPLAINS/GPShare/Reports/ADVS_RPT.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/RPTSCHED.dic
    //OFR-GREATPLAINS/GPShare/Reports/F3278.DIC
    //OFR-GREATPLAINS/GPShare/Reports/R3278.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/DEBUGGER.DIC
    //OFR-GREATPLAINS/GPShare/Reports/DEBU_FRM.DIC
    //OFR-GREATPLAINS/GPShare/Reports/DEBU_RPT.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/HTB5597.DIC
    //OFR-GREATPLAINS/GPShare/Reports/HTBF5597.DIC
    //OFR-GREATPLAINS/GPShare/Reports/HTBR5597.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/DO6499.DIC
    //OFR-GREATPLAINS/GPShare/Reports/DO6499F.DIC
    //OFR-GREATPLAINS/GPShare/Reports/DO6499R.DIC
    :C:Program Files (x86)/Microsoft Dynamics/GP2013/AVA.DIC
    //OFR-GREATPLAINS/GPShare/Reports/AVAF.DIC
    //OFR-GREATPLAINS/GPShare/Reports/AVAR.DIC

    There has been no changes on the server for permissions for anything.

  • Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at

    Thank Cyndi,

    from you launch file, it looks like you have the SDT (Support Debugging Tools) installed.. could you please start the Security Profiler prior to trying to run the post process, as it looks like you may have eventually a customized report.. With the profiler trace, you may be able to pin-point where the issue comes from.

    I'm out of town tomorrow, but hopefully someone else may pickup on this thread and help you.

    Check also if users have an alternate / modified report assigned to their login ..

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