web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Contact fields blocked on the Segment designer

(0) ShareShare
ReportReport
Posted on by
Hello Everyone, 
 
I am trying to create a segment in Dynamics. Unfortunately, I can not use some fields as they appear to be blocked:
 
 
Those fields contain sensitive data, which is why they have field-level security applied to it.
 
Is there a way to enable those fields to be used on segments? 

I really appreciate any help you can provide.
 
I have the same question (0)
  • Suggested answer
    Haig Liu Profile Picture
    Microsoft Employee on at
    Hi Daniel ft-k Montiel,
     
    Fields protected by field-level security cannot be accessed if you do not have enough permissions.
    So here are two solutions:
    1)Contact a user with the Administrator security role to request that to add yourself to the column security profile.
    2.Try to create a calculated field:
     
    Best Regards,
    Haig Liu

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 69 Most Valuable Professional

#2
ManoVerse Profile Picture

ManoVerse 66 Super User 2026 Season 1

#3
11manish Profile Picture

11manish 45

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans