Hi there
We are using AX2009. Recently one our Accounts person selected AX2009>Reports>Payment Management>Reimbursement option by mistake. Because of this issue, wherever the credit balance available in customer accounts were transferred to Vendor accounts ( all new vendor accounts created automatically) (total £83962.48). We corrected this issue by through the Invoice Journal. Now all the account balances look OK.
Because of the above, all the customer accounts involved in the above issue getting the negative revenue and margin when we run the Customer/Item statistics report. The negative revenue and margin showing in all the customer accounts when we run the Customer/Items statistics report is exactly the same total amount (total £83962.48) which transferred to various vendor accounts.
Can you please suggest a solution to correct.
Regards
Venkat
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