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Intercompany Transaction Completion issue

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Posted on by Prabath Samarawickrama 20

When user try to complete IC transaction following error message appearing.

Microsoft Dynamics NAV
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The field Unit of Measure Code of table Sales Line contains a value (NOS) that cannot be found in the related table (Item Unit of Measure).
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OK
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Even though all the cross reference are correct from item side & company side above error appearing.

This is occurred due to UOM conversion error in another transaction.

To overcome this issue. User have to filter required transaction number (IC transaction Number) from complete line transaction action. 

2308.solution.png

Then user can process required transaction without issue

Categories:
Inventory and warehouse management
Purchasing
Sales
  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Intercompany Transaction Completion issue

    Prabath,

    Yes, agreed. When I train my customers using IC I tell them whomever is working the Inbox or Outbox make sure it is processed completely leaving nothing open.

    Thanks,

    Steve

  • Prabath Samarawickrama Profile Picture
    Prabath Samarawickrama 20 on at
    RE: Intercompany Transaction Completion issue

    Steven,

    Agree with you, If we are not processing transactions we should cancel to delete from inbox.

    I think we should maintain blank IC inbox as much as we can.   

    Thank you,

    Prabath

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Intercompany Transaction Completion issue

    Prabath,

    Are you saying that the list of IC Transactions in the image are false and need to be removed? I see Posting Dates that should not be there from years ago. You can Return to IC Partner if you will not process them or Cancel to delete from Inbox.

    Thanks,

    Steve

  • Prabath Samarawickrama Profile Picture
    Prabath Samarawickrama 20 on at
    RE: Intercompany Transaction Completion issue

    Hi Steven,

    All the item cross reference including base UOM also set up NOS, that the only UOM.

    even though that was correctly setup, above error has been occurred. 

    In this scenario what has happened is Intercompany IC inbox consist with serval transactions. 

    Like below,

    2474.PNG

    So, what I've done is select required transaction number from the filter as explained above. Then execute it.

    I think this was occurred due to conversion error of another IC transaction. However, if we are not filter transaction number then system might consider all the IC transaction instead of required transaction.

    Thanks,

    Prabath

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Intercompany Transaction Completion issue

    Prabeth,

    So the Item being sold on the Sales Lines that has a UOM = NOS, that Items Base UOM is what and is their an Item UOM conversion from NOS to Base UOM?

    Thanks,

    Steve

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