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MS Flow Is not getting triggered on the phone call activity status(change) complete.

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Hi,

I just want to create a follow-up (phone call)activity on the status change(Complete) of phone call activity. But MS flow is not getting triggered on the status complete of phone call.

Condition of Ms Flow mentioned below:

1.) In the phone call form "follow-up Activity type" should be Phone(value=1).

2.) Flow trigger condition should be status= complete(Statecode=1).

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Community Member on at

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Hi Cynoteck,

You can try to remove the white space after attribute—statecode.

At the beginning, my flow is not getting triggered either and it provides following error:“The following filtering attributes are not valid in entity phonecall: statecode”

Then I found out that there is indeed a blank after the property.

Then i removed white space in the flow 'column filter', the flow run successfully.

Regards,

Leah Ju

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crm development 870 on at

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Hi Cynoteck, please check if security role is updated. Check below blog for your reference.

https://anandwanidynamicscrm.wordpress.com/2021/08/18/security-role-privileges-to-trigger-ms-flow-in-d365-crm/

Thanks,

Anand

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