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MS Flow Is not getting triggered on the phone call activity status(change) complete.

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Posted on by Community Member

Hi,

I just want to create a follow-up (phone call)activity on the status change(Complete) of phone call activity. But MS flow is not getting triggered on the status complete of phone call.

Condition of Ms Flow mentioned below:

1.) In the phone call form "follow-up Activity type" should be Phone(value=1).

2.) Flow trigger condition should be status= complete(Statecode=1).

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crm development 870 on at

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RE: MS Flow Is not getting triggered on the phone call activity status(change) complete.

Hi Cynoteck, please check if security role is updated. Check below blog for your reference.

https://anandwanidynamicscrm.wordpress.com/2021/08/18/security-role-privileges-to-trigger-ms-flow-in-d365-crm/

Thanks,

Anand
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Community Member on at

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RE: MS Flow Is not getting triggered on the phone call activity status(change) complete.

Hi Cynoteck,

You can try to remove the white space after attribute—statecode.

At the beginning, my flow is not getting triggered either and it provides following error:“The following filtering attributes are not valid in entity phonecall: statecode”

Then I found out that there is indeed a blank after the property.

Then i removed white space in the flow 'column filter', the flow run successfully.

Regards,

Leah Ju

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