Microsoft Dynamics CRM (Archived)

Changing the BPF via Xrm.Page.data.process.setActiveProcess has no effect

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Posted on by deanparkr

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I am trying to update the BPF on a case using the below:

Xrm.Page.data.process.setActiveProcess("F0B5051A-826D-46EB-ADA0-6A8E56041EC4", bpfChanged);

However, this does not seem to work and the callback function is not fired. There are no errors returned when that line is run, and nothing returned to the callback.

MSDN says this is supported in Dynamics 2016:

https://msdn.microsoft.com/en-gb/library/dn817878.aspx

Has anyone had any luck using this with 2016?

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Mahadeo Matre 17,021 on at

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Hi,

Is your BPF enabled? please also check BPF id is correct.

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deanparkr 142 on at

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BPF is enabled and the ID is correct.

It is strange it is not firing the callback. If it was disabled or the ID happend to be wrong, would expect the callback to return "Failed" or similar.

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Community Member on at

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I have the same problem. Has anyone figured it out yet. I want to be able to select the process that is available in the "switch process" window, but the function

getEnabledProcesses doesn't fire the callback function. Even though I can see the process I want to select in the "switch process" window. This sounds like a Microsoft bug since the documentation says:

"The enabled processes are filtered according to the user’s privileges. The list of enabled processes is the same ones a user can see in the UI if they want to change the process manually."

But any response is appreciated

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Thomas David Dayman 11,323 on at

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Is it possible to see some of your code so we can debug it?

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Kishor Kumar 3,710 on at

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Hi Dean parkr, if you are upgraded to Dynamics 365, we too have faced the issue in the BPF and after another upgrade this issue got solved, hope it may helps you

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I made it work, but not via the Javascript. I noticed that on the entity that the process was hooked up to had a null in the processid column. So I manually set the process id of all the entities instances to the correct guid of the process and that seemed to fix the problem. I did this by using the Sdk (C#). I can post some example code if people are interested.

Hope this helps

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Saif Ehsan 360 on at

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Would be very kind of you to share the code as a solution to this problem. facing the same issue

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