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ReportHi all,
WE have a weird issue when we trying to send pdf invoice the send to button is greyed.
any advice?
thank you
Roman
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Hi all,
WE have a weird issue when we trying to send pdf invoice the send to button is greyed.
any advice?
thank you
Roman
*This post is locked for comments
Hi Roman,
I have also seen this when using a 64 bit version of Outlook when GP requires the 32 bit version to be used.
Hope this helps,
Adam
Hi Roman,
Did you try the following article:
KB 852539 The Send To: Mail Recipient (PDF) option remains grayed out on all workstations when Adobe Acrobat Writer is installed
http://support.microsoft.com/kb/852539
Also, if you are using GP2013 the System Requirements list Adobe X as the required writer version:
Finally, I believe there is a bug for GP2013 out there when emailing PDF statements. I’m not quite sure if that affects invoices too, but you could ask Microsoft to see if they have a known bug on this.
Good luck!
William
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