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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / No sale
Microsoft Dynamics RMS (Archived)

No sale

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Posted on by Community Member

Hi have several questions hope someone can help me with this

 is there a way to stop printing a no sale in rms ?

and also is there not a gift certlificate function ? I looked and can't find

have the x and z  report go to full page not print on my receipt printer

Thanks

Ginette

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  • Keith.N Profile Picture
    Keith.N Microsoft Employee on at

    Hi Andrew,

    1. In Store Operations Manager, go to File | Configuration | Options | POS Options and then uncheck Print no sale receipt.

    2. In Store Operations Manager, press F1 to bring up the Help Manual and review the section on implementing Vouchers.

    3. From the Journal, you can reprint X and Z reports to a full page printer if needed.

  • Community Member Profile Picture
    Community Member on at

    Thank you Keith there must be something wrong with my rms print no sale was unchecked and still prints

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,382 on at

    Make sure that you have selected the correct format for each type of sale.  Database | Registers | Receipt Formats | 40 column.

    Also make sure its says No Sale on the receipt and not Cancelled or Aborted.

    Another option you have is to set Receipt Printer 2 as only printing a x-z out.  Download this 80 column 2 column wide x-z into the Receipts folder; dl.dropbox.com/.../CPT%20X-Z%2080%20Col%20%202%20Col.xml

    Next go to your Full Page receipt and select the download in the Report field.  Finally set up you register's printer 2 as the full page receipt and point it to the laser/inkjet printer.

    Now it will print your x-z to the full page printer.

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