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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Summary Tab (Capacity) not visible

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Posted on by 135

Hello all,

Since a few days, the "Summary" tab under "Capacity" is no longer visible for me in the Admin Center. For my colleague who is also an administrator is it visible.

Does anyone know where this is controlled and how I can have it displayed again?

Thank you in advance!

BR

  • Leah Ju Profile Picture
    Microsoft Employee on at

    Hi MichaelFo96,

    Do you mean the capacity in PPAC?

    pastedimage1681354452590v1.png

    Other than the summary tab suddenly disappearing, is there anything under other tabs that is different from your colleague?

    Have you tried to clear cache of the browser or change other browsers to test?

    Maybe you can open tickets for Microsoft support team for further help:

    pastedimage1681355158081v2.png

  • MichaelFo96 Profile Picture
    135 on at

    Hi,

    all other tabs are the same. I tried to clear the cache of the browser and testet it on a different browser. The issue occours there too.

    I will create a ticket at microsoft and will keep the community updated.

    BR

  • Matteo Veronesi Profile Picture
    125 on at

    Same problem for me.

    Could it be a missing user role or group?

  • Verified answer
    Leah Ju Profile Picture
    Microsoft Employee on at

    Hi Partner,

    According to the latest information obtained from Microsoft:

    PPAC had design change. With changes PPAC will only allow tenant admin review PPAC>Capacity>Summary Page. 

    Summary tab is only visible for tenant admin. It was a change that was recently performed as it was a privacy issue. We are working on public documentation for this. 

  • MichaelFo96 Profile Picture
    135 on at

    Hello Leah Ju,

    thank you for your answer.

    I was in touch with Microsoft and as you said it is only visible for tenant admin.

    BR

  • Dynamics 365 Forums Profile Picture
    on at

    It is the same in the EMEA region, I hope it will soon be restored, because it is very useful!

  • Matteo Veronesi Profile Picture
    125 on at

    Yes, knowing the capacity even for developers or project managers is very useful to plan projects and environments without asking to Tenant Admin every time

  • BollGary Profile Picture
    5 on at

    The same issue for me, but it is really very useful function, I can check the capacity situation and plan my development, but now, I can't get what I want, wish Microsoft can resume this function..

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