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Customer experience | Sales, Customer Insights,...
Suggested Answer

Business Process Flow - Backward Navigation 9.1 On premise

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Posted on by
Hello All,
 
Is there an easiest way to navigate backwards (skipping stages) using a Business process flow? Let's say I have a business process flow that goes from A -> B -> C-> D -> E. Based on some fields, the active stage must be set from D -> B or E - > B. Background workflows work for forward navigation (skipping navigations also works). But when it comes to backward navigation, there are several issues. I saw this example using Power automate: https://benitezhere.blogspot.com/2019/05/automatically-update-the-stage-of-a-business-process-flow-with-flow.html?m=1 but we are using 9.1 0n - premise version and I wonder if the example works for backward navigation.
 
Appreciate your feedback.
 
Thanks
Cherry
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  • Suggested answer
    Pradeep Rai Profile Picture
    5,489 Moderator on at
    Hi,

    Check below link. It contains javascript way to change the stages.

    https://www.c-sharpcorner.com/article/move-to-next-stage-using-javascript-in-bpf/
     
    Thank You,
    Pradeep rai.
  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    Hi Partner,
    You can use workflow to active any stage of BPF based on specific field value.
    Firstly, you need download and install workflow tools to set process stage in the workflow.
    My example:
    Workflow:
    Trigger:
    Steps:
    Test Result:

    I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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