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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Description gets chang...
Small and medium business | Business Central, N...
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Description gets changed on Receive customer payment page

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Posted on by Inkey Solutions 2,057

Hi all,

I’m facing some sort of absurdity with regards to description. I manually enter description and on Receive customer payments I see the same manual description that I had already entered on sales journal.

pastedimage1667980267597v1.png
pastedimage1667980279026v2.png
(In the above image Description with Nov22 got changed with Customer name)

Now, when I receive amount from the customer from receive customer payment page and post the transaction, my description for that entry gets changed with default description with customer name.

 

Can anyone guide us, with such absurdity with description?

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 85,338 Super User 2025 Season 1 on at
    RE: Description gets changed on Receive customer payment page

    Hi, Sorry I'm not very sure, but it seems to be related to the setting below, I think you can try it.

    More details: https://yzhums.com/24126/

    pastedimage1668125480336v2.png

    Hope this helps.

    Thanks.
    ZHU

  • Suggested answer
    Andy Sather Profile Picture
    Andy Sather on at
    RE: Description gets changed on Receive customer payment page

    Hello,

    If you don't get further responses to this issue, you may want to raise a support request to Microsoft support via your CSP / Partner.

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