Skip to main content

Notifications

Microsoft Dynamics AX (Archived)

Cancel Sales Order on POS

Posted on by 85

Hi ,

When I am trying to cancel the sales order from POS , I am getting the following error in the RetailLog table." Voucher 80000229, date 8/23/2012, account 110410-----, transaction currency amount 2.00, accounting currency amount 2.00, reporting currency amount 2.00, currency USD, text Refund for the order SO-000916". 

I have collected $2 deposit against the sales order and the sales order is in open order status.

Did anyone came across such issue?

*This post is locked for comments

  • Maroof Ibrahim Profile Picture
    Maroof Ibrahim 2 on at
    RE: Cancel Sales Order on POS AX 2012

    Hi,

    if you want to really cancel the Order, go on AX Client -> sales and marketing -> all sales order -> select sales order in list -> Sale Order and select Cancel Order.

    Thanks

    Regards,

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,151 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 229,993 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans