Hi ,
When I am trying to cancel the sales order from POS , I am getting the following error in the RetailLog table." Voucher 80000229, date 8/23/2012, account 110410-----, transaction currency amount 2.00, accounting currency amount 2.00, reporting currency amount 2.00, currency USD, text Refund for the order SO-000916".
I have collected $2 deposit against the sales order and the sales order is in open order status.
Did anyone came across such issue?
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Hi,
if you want to really cancel the Order, go on AX Client -> sales and marketing -> all sales order -> select sales order in list -> Sale Order and select Cancel Order.
Thanks
Regards,
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