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Troubleshooting 500 System.ServiceModel.ServiceActivationException XRMServices/2011/Organization.svc/web issues CRM 2016 build 8.2.28.11

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Posted on by CNPITS 10

Not sure when it started but over the last month everyone now can't delete or modify records across the platform. We've spent weeks going through the forums and all google searches but nothing is really popping out. 

Event logs are not showing anything.

Server build is Server 2016

CRM Dynamics 2016 build 8.2.28.11

SQL 2016 on server 2016

All systems use HTTPS 443 with valid digicert certs

NOT IFD

First every page gets that ERROR screen which provides NO information. Dev tools on I can see hits 500 hits to /XRMServices/2011/Organization.svc/web

Pic1.jpg

Error details:
<html xmlns="">www.w3.org/.../xhtml"><body><parsererror style="display: block; white-space: pre; border: 2px solid #c77; padding: 0 1em 0 1em; margin: 1em; background-color: #fdd; color: black"><h3>This page contains the following errors:</h3><div style="font-family:monospace;font-size:12px">error on line 1 at column 1: Extra content at the end of the document
</div><h3>Below is a rendering of the page up to the first error.</h3></parsererror></body></html>

If for example we go to "Opportunities" we can create files but can't delete or modify: Same 500 errors. Devtools under CONSOLE shows this:

Pic2.jpg

Pic3.jpg

The user I'm working and testing with has System admin rights.

Not sure where to look next or test but CRM become useless.

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  • CNPITS Profile Picture
    CNPITS 10 on at
    RE: Troubleshooting 500 System.ServiceModel.ServiceActivationException XRMServices/2011/Organization.svc/web issues CRM 2016 build 8.2.28.11

    We just have the default processes. Unfortunately it would not let me deactivate any of them. Kept getting the warning pop up. To my knowledge we are not using any plugins. Also no workflows.

    We just create custom fields in our CRM. Not doing anything really outside the normal box/installation.

    Pic4.jpg

    Event logs seem useless with CRM saying nothing.  What would be the best route to find errors?

  • Bipin D365 Profile Picture
    Bipin D365 28,962 Moderator on at
    RE: Troubleshooting 500 System.ServiceModel.ServiceActivationException XRMServices/2011/Organization.svc/web issues CRM 2016 build 8.2.28.11

    Hi,

    Have you tried disabling all plugins and workflow for the Entity and try?

  • NicheITS Profile Picture
    NicheITS 5 on at
    RE: Troubleshooting 500 System.ServiceModel.ServiceActivationException XRMServices/2011/Organization.svc/web issues CRM 2016 build 8.2.28.11

    Your link request to post in the same place I just posted. (?)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Troubleshooting 500 System.ServiceModel.ServiceActivationException XRMServices/2011/Organization.svc/web issues CRM 2016 build 8.2.28.11

    Hi CNPITS,

    Please post it here for further help:

    Microsoft Dynamics CRM Forum - Free Support & Help

  • CNPITS Profile Picture
    CNPITS 10 on at
    RE: Troubleshooting 500 System.ServiceModel.ServiceActivationException XRMServices/2011/Organization.svc/web issues CRM 2016 build 8.2.28.11

    Their is 1 event viewer error as well:

    Event 3, SystemServiceModel 4.0.0.0

    WebHost failed to process a request.

    Sender Information: System.ServiceModel.ServiceHostingEnvironment+HostingManager/51763190

    Exception: System.ServiceModel.ServiceActivationException: The service '/-crm/XRMServices/2011/Organization.svc' cannot be activated due to an exception during compilation.  The exception message is: This operation is not supported for a relative URI.. ---> System.InvalidOperationException: This operation is not supported for a relative URI.

      at System.Uri.get_Scheme()

      at System.ServiceModel.ServiceHostingEnvironment.HostingManager.FilterBaseAddressList(Uri[] baseAddresses, Uri[] prefixFilters)

      at System.ServiceModel.ServiceHostingEnvironment.HostingManager.CreateService(String normalizedVirtualPath, EventTraceActivity eventTraceActivity)

      at System.ServiceModel.ServiceHostingEnvironment.HostingManager.ActivateService(ServiceActivationInfo serviceActivationInfo, EventTraceActivity eventTraceActivity)

      at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity)

      --- End of inner exception stack trace ---

      at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity)

      at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath, EventTraceActivity eventTraceActivity)

    Process Name: w3wp

    Process ID: 7156

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