web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Save the output of con...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Save the output of conversation intelligence in Azure

(0) ShareShare
ReportReport
Posted on by Ravi Shukla Microsoft Employee

My customer is looking to save the data from conversation intelligence and relationship analytics from dynamics 365 to azure.

How can we achieve that? Is it already stored in Azure storage somewhere? Also how we can utilize data from CI to generate insights in power BI?

Please suggest.

I have the same question (0)
  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at

    Hi Ravi Shukla,

    This needs to be configured in advance: 

    https://learn.microsoft.com/en-us/dynamics365/sales/configure-conversation-intelligence-call-data

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 180 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 123

#3
CU11031447-0 Profile Picture

CU11031447-0 100

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans