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Small and medium business | Business Central, N...
Answered

Delay sending email in Business Central

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Posted on by 5

Issue Sending email in Business Central?

I'm facing an issue of emails been delayed from Business Central.

How can i solve this issue? any solution much appreciate. thanks!

I have the same question (0)
  • Suggested answer
    IB-29041624-0 Profile Picture
    1,191 Moderator on at

    How long of a delay are you talking about?

  • Daya25d Profile Picture
    5 on at

    Thanks for your reply. its 5 to 10 minutes delay. it doesn't come in email outbox.

  • Suggested answer
    YUN ZHU Profile Picture
    102,494 Super User 2026 Season 1 on at

    Hi, I doubt if there is a setting in Office 365? As far as I know, there is currently no Email Delay feature in BC.

    More details:

    https://support.microsoft.com/en-us/office/delay-or-schedule-sending-email-messages-026af69f-c287-490a-a72f-6c65793744ba

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Daya25d Profile Picture
    5 on at

    Hi ZHU,

    thanks for your response. this is with in the D365 Business Central. sending Invoice document.

  • Suggested answer
    Manish Prasad Profile Picture
    325 on at

    Hello Daya,

    Yes I also faced this issue. You have to wait for that time.

    It is taking time when you run the report for remittance or other system mail report. But if you test the mail ID it will work fine.

  • Suggested answer
    IB-29041624-0 Profile Picture
    1,191 Moderator on at

    If the e-mail you send are sent through a job queue it is natural that it will take some time before they are processed by the job queue.

    If you are thinking about the cue tile you see in the role center that is also not constantly updated - only when the page is loaded or reloaded. So you might experience some delay in the counters there as well. Often the e-mail will show in the drilldown even though it is not updated in the cue counter.

  • Suggested answer
    Daya25d Profile Picture
    5 on at

    Thanks, Inge M. Bruvik, yes your right.

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