Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Past Records of User Who Changed Business Units

Posted on by Microsoft Employee

Hello all,

I am stuck on some filtering possibilities and hope someone can give me some guidance.

John Doe left the Chicago Business Unit on 12/31/17 and joined our Denver Business Unit on 1/1/18.

I have looked through business unit change help in this forum and cannot find what I'm specifically trying to do.

I DO understand the consequences of moving a user to another business unit and them taking all records with them.

I am able to assign most records like accounts and contacts to a Chicago user without issue.

The only records we would like to keep under this user are opportunities.

Therefore, I want to FILTER my Opportunity VIEWS to include all records for John Doe for the correct time period per unit.

Example: Chicago Won Opportunities for this Fiscal Year.  Fiscal year goes from 6/1/17 to 5/31/18.

Can I filter this to show all opportunities that John Doe won from 6/1/17 to 12/31/17 and then change the Denver view to show the ones going forward from 1/1/18?

I guess what my long winded question is asking is if CRM can do an "IF/THEN" filter?

This is a public view that many of the higher ups view often.  I'm sure it would be easier to create an entirely new personal view but I need this one to show it.

Thanks for your time.

67241.Capture.JPG

*This post is locked for comments

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Past Records of User Who Changed Business Units

    Hi,

    You can't put if/ else conditions in a view.

    Hope this helps.

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Past Records of User Who Changed Business Units

    Hi,

    there is no IF Then filter. Go for personal views if user request it.

    you can get the records like below picture

    0844.26.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans