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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to get the EDM Set...
Customer experience | Sales, Customer Insights,...
Suggested Answer

How to get the EDM Setup in Sales application

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Posted on by Diwakar Raju Devaraj 85

Hi,

We are using Dynamics 365 2019 online. In the app, we can create Market _List and create email campaign but it does not has the core EDM functionality. If i want to send a newsletter kind of thing i cannot able to do it. We cannot afford big for marketing add on which is too cost.we are small business. Is there a way i can get some add on or other way of creating a email which allows me to use a create a newsletter kind of things and staff. I can use forms by it give a link in the email, but i want an email to be readable without any links.

please advise me with an option to go for EDM's

Thanks,

Diwakar Raju

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  • Suggested answer
    ba365guy Profile Picture
    ba365guy 2,950 on at

    You can look in to other tools like Mail Chimps. These have connector to D365

    https://mailchimp.com/pricing/

    There are other similar tools in the market.

    Check in marketplace

  • Suggested answer
    ashish12 Profile Picture
    ashish12 3,079 on at

    Hi Diwakar,

    Never blast or send bulk emails through Outlook. Suggested to use any 3rd party email engine to send bulk emails from CRM.

    Thanks

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