I have created a new invoice in gp and think this issue maybe related to the siteid which ussually is 00 but now we have a new one called "Loaner" though once I get the "Sales Serial Number Entry" window their are no item in bottom left box to insert over. I have even tried to to run a serial number look up which shows I have one of type on hand in the location "Loaner".
Thanks in advance.
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