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Microsoft Dynamics CRM (Archived)

CRM Portal - Remove contact preferences on profile

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Posted on by 590

Hello,

I am trying to remove the "How may we contact you? Select all that apply" section on the profile page. I set site settings/profile/ Show Marketing options panel to false and

Snippets profile/marketingpref I have remove the value

I have cleared the cache and the section still remains, I also deactivated the snippet and site setting and the section still show on the form. I am using OOB customer self stater portal.

Cheers

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  • Verified answer
    TheMarkChristie Profile Picture
    10,328 Moderator on at

    Hi Hardik

    to the bottom of this page it gives information on editing the OOB portals

    www.microsoft.com/.../configure-a-crm-portal.aspx

  • Community Member Profile Picture
    on at

    For our 7.0.0022 portal, set the "Profile/ShowMarketingOptionsPanel" site setting value to False did hide that section.

    Try to double check if the name is correct (case sensitive) and make sure to invalidate the cache.

    Regards,

    Linh Nguyen

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