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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Viewing CRM through a ...
Microsoft Dynamics CRM (Archived)

Viewing CRM through a "Smart TV" Browser

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Posted on by Community Member

My office just got a smart TV. We were hoping to be able to view the full CRM system on it but when I log into the CRM I am shown the mobile website.

does anyone know how to fix this issue and allow us to view the "desktop" version of the CRM site on our smart TV?

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I have the same question (0)
  • jlattimer Profile Picture
    jlattimer 24,562 on at

    What happens if you change the URL ending from "/m" to "/main.aspx"?

  • Suggested answer
    purwar purwar Profile Picture
    purwar purwar 2,836 on at

    You should change the web url. The path for mobile version is :http://servername/orgname/m/default.aspx and   desktop version have http://servername/orgname/main.aspx

    Replace "m/default.aspx" to "main.aspx"  for desktop version.

  • Community Member Profile Picture
    Community Member on at

    As far as I have seen, if you connect to CRM from an unsupported browser, it kicks you back to the mobile (/m) experience as a fall back position. Overwriting the URL will probably send you in circles.

  • Community Member Profile Picture
    Community Member on at

    That is what I am seeing... Does anyone know of a work around?

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    we found a list of supported browsers and the smart TV's browser is not on the list. so yes if I try to change the (/m) it reverts back to the mobile site. the work around I found is that we will have to get a small computer and connect to the TV thereby using the TV as a computer monitor.

  • Community Member Profile Picture
    Community Member on at

    I have the same problem that I'm on my outside tv cover cannot start the CRM system... I am also waiting for a solution to this problem, thanks.

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