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Microsoft Dynamics AX (Archived)

How to correct a sales price after the inovice has been posted (without text invoices)

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Posted on by 85

I have a sales order which has been delivered and invoiced. The sale price was incorrect, so I would like to make a price correction, without taking the product back on stock and having to resend them again.

It is important for statistics to get the correct price for the product, so a text invoice directly on the general ledger will not do.

Has anyone have an idea how to support this?

Thanks very much in advance.

Dennis Leijdekkers

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  • Community Member Profile Picture
    on at
    Re: How to correct a sales price after the inovice has been posted (without text invoices)

    we cant add misc charges to an invoiced sales order but you can add it only to a invoiced Purchase Order. so Misc charges is not the option. the solution given by 'Chrisz' looks the only way we can do it.

  • Suggested answer
    Chrisz Profile Picture
    210 on at
    Re: How to correct a sales price after the inovice has been posted (without text invoices)

    Well the transaction has to be on the SO rather than free text as rightly stated that will not relate to the item record. A Misc charge will also be a simple posting to GL.

    I think your only best is to receive the line as a negative quantity but ensure when you post that the Credit correction checkbox is selected. This will re-update the invoice remainder column and leave the deliver remainder field as satisfied. Then update the unit price and re-invoice.

    If your unsure look into the Credit correction help information when posting an invoice on a SO.

  • Weaveriski Profile Picture
    23,616 Moderator on at
    Re: How to correct a sales price after the inovice has been posted (without text invoices)

    A positive and negative line on same order would do this but it would take it back into stock.

    A free text invoice could create a misc credit but will not relate to the item.

    You could look at misc charges.  

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