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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Account structure is n...
Microsoft Dynamics AX (Archived)

Account structure is not valid for ledger

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Posted on by Ilse van den Boom 45

Good afternoon,

A few months ago we have changed a few of or account structures. We didn't think it would be this hard, but now, when we try to post Sales Tax Payments, we run in to trouble and get the message 'Account structure is not valid for ledger'.

The account structure he is asking for is deleted from the system and replaced by another one.  How can I solve this issue?

We tried already to upload the old Account structure again, but then it is rejected of course by the structure that is given in the new lines.

Hopefully somebody can help me.

Thank you,

Ilse

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  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Ilse,

    As far as I remember MS has released a hotfix for that.

    Can you check on LCS for that hotfix and check whether this fixes your issue.

    Best regards,

    Ludwig

  • Verified answer
    NaveenKumar S Profile Picture
    NaveenKumar S 3,477 on at

    Have you included he account in any of the advanced rule structures?

  • Verified answer
    Ilse van den Boom Profile Picture
    Ilse van den Boom 45 on at

    thank you for your quick respond. I myself do not have access to life cycle services, but I will ask our AX-partner to check.

  • Verified answer
    Ilse van den Boom Profile Picture
    Ilse van den Boom 45 on at

    Hi Naveen,

    No, we don't use 'advanced rule structures' at this moment.

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,644 Super User 2025 Season 2 on at

    Hi Ilse,

    LCS is created for customers initially to support the implementation and lifecycle of AX. If you or another contact within your organization has a login for customersource, you can login on LCS with the same credentials.

    Of course the partner might be able to assist as well.

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