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Customer experience | Sales, Customer Insights,...
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Auto setting a pricelist on contact based on linked account

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Posted on by 5
Hello Forum,
 
Is it possible to have the system automatically assign a certain pricelist for a contact, based on what pricelist is on the account that the contact is linked to?
I.e. if Contact A is linked to Company B with pricelist C. Can you setup a task that changes the pricelist on Contact A to pricelist C, or whatever else you might choose on the Company?

I look forward to your answers and recommendations on how to implement this.
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Auto setting a pricelist on contact based on linked account
    Hi Partner,
    Has the issue been resolved?
    Have there been any updates? Please feel free to ask me any questions you may have!
    If it has been resolved, can you mark the response as an answer?
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Auto setting a pricelist on contact based on linked account
    Hi Partner,
    The first thing I need to confirm is the relationship between the three tables:
    1)Price list have 1:N relationship with Account & Contact.
    2)Account and Contact are 1:N relationship:
    If so, you can try to create one workflow to achieve you goal:
    1)Create the workflow on Contact entity:
    2)Start when: Record is created & Record fields change-select company name
    3)Add steps:
    --Condition: Check if the current contact is associated with the account
    --Update contact: fill price list with value from associated account
    4)Save and Active.

    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
    Regards,
    Leah
     

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