Invoice not showing in payment journal

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Posted on by ASidd

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Hi All,

I invoiced a purchase order that did not appear in my payment journal and has not been paid to a vendor. Any idea what's happening here? Screenshots below.

Basically,

1. I invoiced the purchase order and it normally then appears so I can pull into a payment journal however it is not there.
2. I am not receiving any type of error message.

I simply invoice the purchase order like I normally do, then I create a payment journal and pull in all the items I invoiced and this particular invoice is not showing up. So it seems to be stuck somewhere. My co-worker said she can see the invoice in the payables account but the payment isn't showing anywhere for me to process so I need to know how I can get this invoice to show up so I can pull it into a payment journal.

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Gunjan Bhattachayya 35,423 on at

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Hi ASidd,

Is there a possibility that this transaction has been marked in another open vendor payment journal?

If you select the transaction and click on Settlement > Settle transactions, are you able to mark this transaction for settlement or do you get an error message mentioning the journal where this has been marked?

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ASidd 205 on at

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It is not in another open payment journal. When I mark it for settlement I do get a message that says "This transaction has been marked for settlement by Purchase Order PO010304 in company mmc." I have attached a copy of the message.

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Alireza Eshaghzadeh 14,672 Super User 2025 Season 2 on at

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Hi ASidd,

You can click on Inquiry > Specification

On view choose "Purchase", then you can find the PO number and open it.

Then click on "Invoice" > "Settle" > Open transactions and unmark the transaction.

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