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Finance | Project Operations, Human Resources, ...
Answered

Invoice not showing in payment journal

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Posted on by 205

Hi All,

I invoiced a purchase order that did not appear in my payment journal and has not been paid to a vendor. Any idea what's happening here? Screenshots below.

Basically, pastedimage1651601316914v1.gif

1. I invoiced the purchase order and it normally then appears so I can pull into a payment journal however it is not there.
2. I am not receiving any type of error message.

I simply invoice the purchase order like I normally do, then I create a payment journal and pull in all the items I invoiced and this particular invoice is not showing up. So it seems to be stuck somewhere. My co-worker said she can see the invoice in the payables account but the payment isn't showing anywhere for me to process so I need to know how I can get this invoice to show up so I can pull it into a payment journal.
Balance-in-transit.PNG
0333.Invoice.PNG
I have the same question (0)
  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi ASidd,

    Is there a possibility that this transaction has been marked in another open vendor payment journal?

    If you select the transaction and click on Settlement > Settle transactions, are you able to mark this transaction for settlement or do you get an error message mentioning the journal where this has been marked?

    pastedimage1651603394137v1.png pastedimage1651603424029v2.png

  • ASidd Profile Picture
    205 on at

    It is not in another open payment journal. When I mark it for settlement I do get a message that says "This transaction has been marked for settlement by Purchase Order PO010304 in company mmc." I have attached a copy of the message.

    Settlement-message.PNG

  • Verified answer
    Alireza Eshaghzadeh Profile Picture
    14,839 Super User 2026 Season 1 on at

    Hi ASidd,

    You can click on Inquiry > Specification

    pastedimage1651605449655v1.png

    On view choose "Purchase", then you can find the PO number and open it.

    pastedimage1651605505531v2.png

    Then click on "Invoice" > "Settle" > Open transactions and unmark the transaction.

    pastedimage1651605603564v3.png

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