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This transaction has been marked for settlement by another user in AX for AR

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Posted on by faiz7049

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Hi Experts,

I am getting error "This transaction has been marked for settlement by another user in AX" in Customer Payment Journal.

In Specification, There are not any transaction showing it.

0676.Settlement-error.jpg

I have check this link https://rahulmsdax.blogspot.com/2018/08/this-transaction-has-been-marked-for.html

In table SpecTrans , I could not find , how to unmark it.

I have check "Mark" is updating through method CustTransOpen.editMarkTrans().

Please check me how to fix.

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Ludwig Reinhard Microsoft Employee on at

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Hi,

Do you have any other open and unposted customer payment journals?

Also, please check your GL journals that are not posted yet.

Best regards,

Ludwig

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faiz7049 2,382 on at

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Hi Ludwig,

No, All customer payment journal post but few GL journal is open.

Please find below screen shot

Thanks.

Faiz

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faiz7049 2,382 on at

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Hi Experts,

Please help me ...

Thanks,

Faiz

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Ludwig Reinhard Microsoft Employee on at

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Good morning Faiz,

Can you open the GL journal lines of all of the unposted journals?

I would expect that this customer is included in one of them and has an invoice marked for settlement.

Once you found the journal talk to the one who created the journal to see what he/she tried to post.

Best regards,

Ludwig

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faiz7049 2,382 on at

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Hi Ludwig,

I have checked all unposted GL. All entries are Ledger to Ledger. Customer account 151227/2 is not there.

Thanks,

Faiz

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Ludwig Reinhard Microsoft Employee on at

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OK.

Is this possibly a payment that has been recorded as centralized payment in another company?

If this is not the case, ask a developer for some help to check against which record the payment has been marked.

Best regards,

Ludwig

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faiz7049 2,382 on at

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Hi Ludwig,

No, we have only one legal entity.

I am the one to fix this issue. As I asked in my post , I am looking in SpecTrans table but how to unmark.

Do you know which table I have to look to unmark it.

Thanks,

Faiz

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Ludwig Reinhard Microsoft Employee on at

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Hi Faiz,

It should be a simple removal / deletion of the transaction in this table.

Before doing that please test things carefully in a separate demo / test environment to avoid any unwanted side effect that might be the result of modifications of other special 'setups' made.

Best regards,

Ludwig

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faiz7049 2,382 on at

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Hi Ludwig,

I will ask to our AX partner to fix this issue.

Thanks,

Faiz

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Jay Barot 1,502 on at

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Hi Faiz,

Make sure that you are selected Journals under Specification screen. And secondly as advised by Ludwig you can take help of AX partner or your developer team to identify and if no such records actually marked then you can delete the SpecTrans record.

Regards,

Jay

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