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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / This transaction has b...
Finance | Project Operations, Human Resources, ...
Suggested answer

This transaction has been marked for settlement by another user in AX for AR

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Posted on by faiz7049 1,940

Hi Experts,

I am getting error "This transaction has been marked for settlement by another user in AX" in Customer Payment Journal.

In Specification, There are not any transaction showing it.

0676.Settlement-error.jpg

I have check this link https://rahulmsdax.blogspot.com/2018/08/this-transaction-has-been-marked-for.html

In table SpecTrans , I could not find , how to unmark it.

I have check "Mark" is updating through method CustTransOpen.editMarkTrans().

Please check me how to fix. 

  • Suggested answer
    Jay Barot Profile Picture
    Jay Barot 1,502 on at
    RE: This transaction has been marked for settlement by another user in AX for AR

    Hi Faiz,

    Make sure that you are selected Journals under Specification screen. And secondly as advised by Ludwig you can take help of  AX partner or your developer team to identify and if no such records actually marked then you can delete the SpecTrans record.

    Regards,

    Jay

  • faiz7049 Profile Picture
    faiz7049 1,940 on at
    RE: This transaction has been marked for settlement by another user in AX for AR

    Hi Ludwig,

    I will ask to our AX partner to fix this issue.

    Thanks,

    Faiz

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: This transaction has been marked for settlement by another user in AX for AR

    Hi Faiz,

    It should be a simple removal / deletion of the transaction in this table.

    Before doing that please test things carefully in a separate demo / test environment to avoid any unwanted side effect that might be the result of modifications of other special 'setups' made.

    Best regards,

    Ludwig

  • faiz7049 Profile Picture
    faiz7049 1,940 on at
    RE: This transaction has been marked for settlement by another user in AX for AR

    Hi Ludwig,

    No, we have only one legal entity.

    I am the one to fix this issue. As I asked in my post , I am looking in SpecTrans table but how to unmark.

    Do you know which table I have to look to unmark it.

    Thanks,

    Faiz

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: This transaction has been marked for settlement by another user in AX for AR

    OK.

    Is this possibly a payment that has been recorded as centralized payment in another company?

    If this is not the case, ask a developer for some help to check against which record the payment has been marked.

    Best regards,

    Ludwig

  • faiz7049 Profile Picture
    faiz7049 1,940 on at
    RE: This transaction has been marked for settlement by another user in AX for AR

    Hi Ludwig,

    I have checked all unposted GL. All entries are Ledger to Ledger. Customer account 151227/2 is not there.

    Thanks,

    Faiz

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: This transaction has been marked for settlement by another user in AX for AR

    Good morning Faiz,

    Can you open the GL journal lines of all of the unposted journals?

    I would expect that this customer is included in one of them and has an invoice marked for settlement.

    Once you found the journal talk to the one who created the journal to see what he/she tried to post.

    Best regards,

    Ludwig

  • faiz7049 Profile Picture
    faiz7049 1,940 on at
    RE: This transaction has been marked for settlement by another user in AX for AR

    Hi Experts,

    Please help me ...

    Thanks,

    Faiz

  • faiz7049 Profile Picture
    faiz7049 1,940 on at
    RE: This transaction has been marked for settlement by another user in AX for AR

    Hi Ludwig,

    No, All customer payment journal post but few GL journal is open.

    Please find below screen shot

    Customer-payment-1.jpg

    Customer-payment.jpg

    Thanks.

    Faiz

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: This transaction has been marked for settlement by another user in AX for AR

    Hi,

    Do you have any other open and unposted customer payment journals?

    Also, please check your GL journals that are not posted yet.

    Best regards,

    Ludwig

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