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Customer experience | Sales, Customer Insights,...
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Web API Connector

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Posted on by 572

Hi,

I'm trying to use the Web API connector to import contact data from a marketing system. I was able to connect using Power BI but when it comes to CI it seems there are missing authentication options. The only options I currently see are "Anonymous" and "Organizational account", while I need to use either an API Key or basic authentication.

Am I missing something?

I currently use a trial environment, could it be related?

Regards 

I have the same question (0)
  • Nya Profile Picture
    29,060 on at

    Hi,

    Would you please attach some screenshots to describe your problem more clearly?
     
    Best Regards,
    Nya
  • Verified answer
    John Wiese Profile Picture
    on at

    Yes, the Web API connector is slightly different in CI from the one in PowerBI. What you may be able to do is make the connection in PowerBI, then copy the query and use the Blank Connector in CI and simply paste in the query from the PowerBI connector.

  • Samuel Boulanger Profile Picture
    572 on at

    Hi John,

    Thank you for your answer. Unfortunately, I'm still stuck with the same limitation regarding the authentication:

    pastedimage1622219822197v1.png

  • Suggested answer
    Samuel Boulanger Profile Picture
    572 on at

    Never mind, I first tried with basic authentication and that's why it didn't work. By using your method and adding the api token in Power BI and then copy the query in the Blank connector it did works.

    Thanks for the help.

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