I have a client who is using RMS 2.0 Feature Pack 2. They have been using RMS for several years, and have four retail stores.
Recently, they experienced problems with credit card authorizations at most of their stores. Over the course of four days, three of the stores received a connection error when attempting to process a CC transaction.
Their IT department was able to determine that during the cc transaction, RMS was trying to access Akamai IPs (an Internet content delivery network ) on port 80.
My question is, why would RMS need to access anything on port 80 (an unsecure port) when doing a cc transaction?
It’s been so long since RMS was initially installed, I can’t recall anything we would have done to open up port 80 for credit cards.
I did a search online regarding this, and all I found was a post from another RMS user from 2010 reporting a similar issue (credit cards trying to access port 80), with no resolution listed.
Any information would be helpful.
Bill Yater
Blue Horseshoe Solutions, Inc
