Cannot access Tasks [Project For The Web]

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Posted on by Priyesh

7,396 User Group Leader

Hi,

I've upgraded from PSA to Project Operations on a Sandbox environment. Now, when I create a new Project, the Tasks tab is not enabled for me stating that the license is not available.

What licenses do I need to have? We have Application Partner Sandbox Licenses - shouldn't this still be enabled?

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Bruno_Bueno 25 on at

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Cannot access Tasks [Project For The Web]

Hi Pryesh,

This Tab is an IFrame of Project web app, that requires a full license to view all enhancements it brings to the system when it is compared to the Deprecated Schedule Tab available on PSA. You must check if your license is a full user in Project Ops. or if it is a Team Member license. Team Members will not be able to see anything on this particular Tab. To find more information check the link: https://go.microsoft.com/fwlink/?LinkId=866544&clcid=0x409

It is a PDF of Dynamics 365 Licensing Guide which might be helpful for you.

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Abhishek Dhoriya 1,013 on at

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Cannot access Tasks [Project For The Web]

Since Project Task is restricted entity You need Dynamics 365 for Project Service Automation or Dynamics 365 Customer Engagement plan or Dynamics 365 plan to access it.

There are several types of Project operation License. https://learn.microsoft.com/en-us/power-apps/maker/data-platform/data-platform-restricted-entities#restricted-tables-for-create-update-and-delete-operations

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Priyesh 7,396 User Group Leader on at

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Cannot access Tasks [Project For The Web]

Hi All,

I was able to get around with this. In fact, the issue was with Microsoft Project Application User not having Security Roles in the environment.

Since, it was an upgrade from PSA to PO, the new user came about without any security roles assigned.

Hope this answers the original problem statement.

Thank you all for pitching in! 😊

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