Notifications
Announcements
No record found.
Hi
When i try to open my sales Order Processing I get this error "The sales Order Processing setup Information is missing or damaged"
How do i resolve this?
Regards
*This post is locked for comments
This message pops up indicating that you have not configured Sales Order Processing at all, never opened the SOP setup screen even.
Go to Microsoft Dynamics GP > Tools > Setup > Sales > Sales Order Processing. On the sales document setup, click to view the Quote, Order, Invoice ... etc.
If you have nothing to add up to the screen, just accept the default and click "Ok" without entering anything. Now when you go back and open the Sales Transaction Entry window, the message will not show again.
Hi Tony,
Please make sure the Sales Order Processing Module is Registered(checked) in registration screen (or)
You have to go to tools > Setup >Sales > Sales Order Processing,
make sure that you have created the types of SOP such as Quote, Order, Invoice, etc...
You need to setup the module for Sales Order Processing.
Traditional Navigation:
Microsoft Dynamics GP>>Tools>>Setup>>Sales>>Sales Order Processing.
Enter any required fields. Save.
Mahmoud is exactly right. If you're getting this message, then you do not have a record in the SOP40100 table for that database. If you open the window as Mohamoud suggested you should be good to go.
If that works for you, please mark your question as answered for the benefit of others who may be experiencing the same issue. If it is not, please tell us of any other error messages you may be receiving.
Kind regards,
Leslie
Tony
Any updates ?
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
mtabor 1
