We have been a long time rms user with about 30 stores. 5 polling servers that poll at night. We have had about pretty good success untill the last several months. It seems the hqserver application is faulting across one or more of our polling servers every couple of days.
Error:
Log Name: Application
Source: Application Error
Date: 6/5/2013 10:38:52 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: GWMS009POLL8.goodwillmidten.org
Description:
Faulting application name: HQServer.exe, version: 2.0.0.105, time stamp: 0x45799a49
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xc0000002
Fault offset: 0x0000c41f
Faulting process id: 0x2e8
Faulting application start time: 0x01ce61586031d1d3
Faulting application path: C:\Program Files (x86)\Microsoft Retail Management System\Headquarters\HQServer.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 9abe026d-ce5a-11e2-8f1c-0050568e2150
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-06-06T03:38:52.000000000Z" />
<EventRecordID>2782</EventRecordID>
<Channel>Application</Channel>
<Computer>GWMS009POLL8.goodwillmidten.org</Computer>
<Security />
</System>
<EventData>
<Data>HQServer.exe</Data>
<Data>2.0.0.105</Data>
<Data>45799a49</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.18015</Data>
<Data>50b83c8a</Data>
<Data>c0000002</Data>
<Data>0000c41f</Data>
<Data>2e8</Data>
<Data>01ce61586031d1d3</Data>
<Data>C:\Program Files (x86)\Microsoft Retail Management System\Headquarters\HQServer.exe</Data>
<Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
<Data>9abe026d-ce5a-11e2-8f1c-0050568e2150</Data>
</EventData>
</Event>
We are on 2.0.0.155 service pack 4. We have two 2003R boxes sql2005 sp4 same issue and 2008server 64bit same issue.
