Unable to launch Solomon SL (6.5)

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Posted on by rwaite

We've got a problem starting up Solomon (v6.5).

It began with the mapped drive not working. For some reason, we can no longer map a drive to our Solomon server using \\ServerName\DynamicsSL.

We've remapped the drive using the ip address. However, this gives error: Automation error Logon Failure:The target name is incorrect (win7) or Automation error The specified module could not be found (winXP).

Thanks for any help or suggestions you can offer.

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Butch Adams 4,763 on at

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RE: Unable to launch Solomon SL (6.5)

Glad that got you going.

Just to reiterate, the lmhosts part is just temporary, Since that fixed your problem, you have a name resolution problem that needs to be looked at. It probably has to do with the workstations not seeing the DNS server in your domain.
rwaite 50 on at

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RE: Unable to launch Solomon SL (6.5)

It is happening on 3 out of 4 workstations with SL installs.

Adding the lmhosts file solved the problem.

Thanks!
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Butch Adams 4,763 on at

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RE: Unable to launch Solomon SL (6.5)

Is this from any workstation or just one?

The fact that you can no longer map via the host name means the server or workstation might have lost contact with your Active Directory's DNS server.

To test this, go to C:\Windows\System32\drivers\etc on a workstation and add a line to lmhosts (If there is just a lmhosts.sam then either rename it without the .sam or create a new file named "lmhosts)

add to it a line with the ip address and server name of your SL installation in the form of

xxx.xxx.xxx.xxx Servername

and see if you can map a drive in the proper \\servername\share form.

See if this then solves the rest of the issues.

if it does, then you need to figure out what is not connecting to the DNS server.