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Microsoft Dynamics CRM (Archived)

QuickFind View missing

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I have a custom entity for which there is no QuickFind View.  I have checked to make sure it is not deactivated.  Why would this be so?

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  • Suggested answer
    Teddyable Profile Picture
    155 on at

    What version of CRM are you using?

    Few troubleshooting tips

    Are you an administrator?

    Are any other staff administrator of the same system?

    Makesure this view hasnt been renamed by either yourself(mistakenly or by a colleague)

  • Cyclefitness Profile Picture
    on at

    Online 2016. I'm an administrator.  Even if renamed it would show in the list by type.  It's not there.

  • Suggested answer
    Teddyable Profile Picture
    155 on at

    Maybe your entity is not added to the Quickfind search feature in CRM?

    to find out if your custom entity is listed

    go to Settings --> Administrator--> System Settings

    Then click on Select Entities  5488.Capture.PNG

    This should display entities selected allowed to use the quickfind functionality, else just add your entity.

    This link might be useful 

    http://www.summitgroupsoftware.com/blog/how-add-entity-quick-find-search-feature-crm 

    Regards

  • Cyclefitness Profile Picture
    on at

    I'm speaking of the Quick Find View that's a component in every entity.  

    And BTW, my entity is not in the list from the Set up Quick Find area as shown in the screenshot above.

  • Teddyable Profile Picture
    155 on at

    That is strange, when the entity was created did you notice it straight away?

    will continue to investigate this and if i find anything will update this forum.

  • CJ Brooks Profile Picture
    2 on at

    Do you know if this was ever resolved? We all of a sudden have had the "QuickFind" view go missing off one of our custom entities?

  • oliver.rodrigues Profile Picture
    4,052 on at

    Hi Debra, did you ever got this one sorted ? I have the same issue with a custom entity imported from a 3rd party provider

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