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Changing Data on AR Invoices

Posted on by 105

Hello,

 

I would like to change exsisting data on an invoices for one of our customers.  In both modules (Invoice and Memo and Order Management).

 

The current invoices currently list a phone extension I wish to change.  I do not have Administrative Rights, is this possible for me to do?

 

Thanks

 

 

  • Verified answer
    Mark E Profile Picture
    Mark E 6,405 on at
    RE: Changing Data on AR Invoices

    AR Invoices get any Customer Address information from the Billing Address fields in Customer Maintenance. You should be able to modify the Customer record to change the Invoice address output.

    OM Invoices get the Billing Address info from the Shipper that generated the Invoice.  Once the Shipper is closed, you cannot change the information on the screen.  Your only recourse would be to change the information via SQL.

    Sales Orders get the Billing Address from the Customer record; Shippers get the Billing Address information from the Sales Order.  If you change the Customer record, future Sales Orders and Shippers s/b correct.

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