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Create a new company

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Posted on by BZ-03050753-0

I'm trying to create a new company and I got this error in live and sandbox.

The new button is not active to create it.

How can I add the permission set for that to just doing troubleshooting

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Dynamics 365 Business Central

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Gerardo Rentería Ga... 25,390 Most Valuable Professional on at

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Hi

Do you have the appropriate license and permissions?

Can you go to the user card and review it?

BR

GR

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Judy Microsoft Employee on at

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Hi, based for the error messages, please check is that you have a BC license and you have the right permissions assigned to create companies.
you need to ensure that you do not have expired non-evaluation (production) companies in your environment.

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Jun Wang 8,202 Super User 2025 Season 2 on at

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first of all, only designated users should be granted the permission to create new companies. please make sure if what you are trying to achieve complies with company policy.

then you need to check the following

if your BC license allows you to create a new company. go to users, on your user card, check the license type. you won't be able to create company with BC licenses such as member license.

also check your permission sets on the user card, ensure you have been granted sufficient permission. If you are already a super, make sure the company is blank next to your super mission set so BC won't restrict you only to one company.

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Matteo Fiocco 260 on at

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Hi,

in my opinion you don't have a correct Business Central license or you don't have the right permissions to your user.

Good Afternoon.

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YUN ZHU 95,763 Super User 2025 Season 2 on at

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And to create a new company, you must be assigned to the Super permission set.

https://learn.microsoft.com/en-us/dynamics365/business-central/about-new-company?wt.mc_id=DX-MVP-5004336

Hope this helps as well.

Thanks.

ZHU

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