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Small and medium business | Business Central, N...
Suggested Answer

Create a new company

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Posted on by 68
I'm trying to create a new company and I got this error in live and sandbox.
 
The new button is not active to create it.

How can I add the permission set for that to just doing troubleshooting
 
 
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I have the same question (0)
  • Gerardo Rentería García Profile Picture
    26,842 Most Valuable Professional on at
    Hi
    Do you have the appropriate license and permissions?
    Can you go to the user card and review it?
    BR
    GR
  • Judy Profile Picture
    Microsoft Employee on at
    Hi, based for the error messages, please check is that you have a BC license and you have the right permissions assigned to create companies.
    you need to ensure that you do not have expired non-evaluation (production) companies in your environment.
  • Suggested answer
    Jun Wang Profile Picture
    8,218 Moderator on at
    first of all, only designated users should be granted the permission to create new companies. please make sure if what you are trying to achieve complies with company policy.
     
    then you need to check the following
     
    if your BC license allows you to create a new company. go to users, on your user card, check the license type. you won't be able to create company with BC licenses such as member license.
     
    also check your permission sets on the user card, ensure you have been granted sufficient permission. If you are already a super, make sure the company is blank next to your super mission set so BC won't restrict you only to one company.
     
  • Matteo Fiocco Profile Picture
    260 on at
    Hi, 
     
    in my opinion you don't have a correct Business Central license or you don't have the right permissions to your user.
     
    Good Afternoon.
  • Suggested answer
    YUN ZHU Profile Picture
    101,414 Super User 2026 Season 1 on at
    And to create a new company, you must be assigned to the Super permission set.
     
    Hope this helps as well.
    Thanks.
    ZHU

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