Cannot enable email logging

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Posted on by Csaba Toth

Hello,

I am trying to enable Email logging on a Business Central 17 on-prem installation.

Followed the setup guide, however the Email Logging Wizard cannot finish since connection to Exchange Online cannot be established:

In the Application log the following message is logged:

Server instance: BC170
Category: ExchangeAuthentication
ClientSessionId: 26e24a99-1c5f-403f-8ccc-d77bbd8e396c
ClientActivityId: ea08e4df-1205-48e9-830d-ca64f11a3ff2
ServerSessionUniqueId: 00000000-0000-0000-0000-000000000000
ServerActivityId: 4e11ce41-f37b-4b2f-a491-4f532552e0b7
EventTime: 11/24/2020 09:01:01
Message (AutodiscoverLocalException): RootException: AutodiscoverLocalException
The Autodiscover service couldn't be located.
ExceptionStackTrace:
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings[TSettings](String emailAddress, List`1 redirectionEmailAddresses, Int32& currentHop)
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetLegacyUserSettings[TSettings](String emailAddress)

Any ideas?

Thanks,

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Marco Mels on at

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Hello,

In this release we are using modern authentication. The error message mentions legacyusersettings which may indicate username / password to retrieve these settings. This is no longer supported in BC170.

Within marketing setup you can enter client secret, etc. Is this a technically upgraded release from earlier. I do have BC170 as well and Assisted Setup points me to:

docs.microsoft.com/.../marketing-set-up-email-logging

It states for OnPrem release, you need to go to Marketing Setup, etc.

Thanks.

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Csaba Toth 5 on at

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Hi Marco,

Thanks for advise. I used the same documentation.

Unfortunately in "To register an application in Azure AD for connecting from Business Central to Exchange Online" section Step 3 (Select Add a permission. On the Request API Permissions page, choose Exchange under Supported legacy APIs.) is not valid any more - no such option and initially I found only the delegated permission in Step5 (EWS.AccessAsUser.All) in Microsoft Graph only and could not find the app permission in Step6 (full_access_as_app) therefore I did not add it.

In the meantime I was able to find both permissions under "APIs my organization uses"/"Office 365 Exhange Online" and since they are both set the Assisted Setup completed successfully and the Email Logging Job started working properly.

Regards,

Csaba

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Marco Mels on at

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Hello,

Thank you so much.

That part got deprecated in Azure portal Based on your very valuable input, we updated the docs:

docs.microsoft.com/.../marketing-set-up-email-logging

Meanwhile I ran the scenario and this does work fine now for me as well.

Thanks.

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