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Microsoft Dynamics AX (Archived)

Vendor does not exist. while treating customer as vendor

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Posted on by 1,010

Hi All,

I need to pay amount to customer. so, I am posting Payment journal in Account Payable for that Customer. but i am getting this error.

Vendor C1327764 does not exist.

Summary account for vendor account C1327764 in posting profile  does not exist.


Can anyone will suggest what to do.

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    The standard process for doing that is transferring the amount to be paid to the vendor account that is linked to your customer via the periodic function in AR. Then the customer balance is transferred to the linked vendor account and you can pay this vendor as usual through an AP payment journal. The message you receive indicates that the vendor account is not properly setup and linked to your customer. So please check.

    Thanks, Ludwig

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