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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Wrong name in automati...

Customer experience | Sales, Customer Insights,...

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Wrong name in automatic mailing

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Posted on by Antoine Humieres

25

Hello,

We recently had an issue with a automatic mailing for an event confirmation, the contact received the mailing with the wrong last name while everything seemed correct on his contact form and in the mailing template.

Any idea where this issue could be from ?

Many thanks in advance,

Regards,

Antoine Humières

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Vinayd-MSFT Microsoft Employee on at

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This isn't an expected behavior. Please file a support ticket to ensure we can assist further.

admin.powerplatform.microsoft.com/

Thanks,

PM, Microsoft

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