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Wrong name in automatic mailing

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Hello,

We recently had an issue with a automatic mailing for an event confirmation, the contact received the mailing with the wrong last name while everything seemed correct on his contact form and in the mailing template.

Any idea where this issue could be from ?

Many thanks in advance,

Regards,

Antoine Humières

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  • Suggested answer
    Vinayd-MSFT Profile Picture
    Vinayd-MSFT Microsoft Employee on at
    RE: Wrong name in automatic mailing

    This isn't an expected behavior. Please file a support ticket to ensure we can assist further.

    admin.powerplatform.microsoft.com/  

    Thanks,

    PM, Microsoft

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