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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Incorrect calculation ...
Microsoft Dynamics AX (Archived)

Incorrect calculation of total amount and percentage in credit note with customer retention

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Posted on by Community Member

Hello Community,

I have tried to generate a credit note for a project invoice with customer retention, but Dynamics AX calculates incorrectly the retention percentage and retention amount of this credit note. Following there are some images of the invoice and the credit note

Invoice proposal - credit note

ipcn.png

Invoice proposal - Invoice

ipcn.png

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  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    What AX2012 version do you use?

    Please check LCS for hotfixes related to your issue.

    See for example: fix.lcs.dynamics.com/.../Results;dm=0&v=3_5_7_4_1_16_15&i=2_1_3_4&ct=1_3_5_4_2_6&ft=1_2_3&cu=&pi=&pm=&pc=&rd=&d=&envId=&permission=&x=0&y=0

    Best regards,

    Ludwig

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Ludwig,

    Thank you for your answer, I have found a hotfix related to this issue. Hopefully, it will work well

    Regards,

    Fernando.

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