Why Can't I use the 'exclusion feature' on two subscription lists?

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Posted on by Lolade

Hi,

Good morning. I'm unable to use the 'exclusion' feature on two subscription lists. I am trying to use this feature to ensure that the same contacts in both subscription lists do not receive the newsletter twice. However, it doesn't allow me to exclude one subscription list from another. Could you please tell me how this can be done? Thank you.

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Lolade 15 on at

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Hi,

Good morning. I'm unable to use the 'exclusion' feature on two subscription lists. I am trying to use this feature to ensure that the same contacts in both subscription lists do not receive the newsletter twice. However, it doesn't allow me to exclude one subscription list from another. Could you please tell me how this can be done? Thank you.

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Hi Lolade,

Unfortunately, this is a limitation. You can only exclude contacts in one segment from another segment like this screenshot shows:

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Lolade 15 on at

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Thanks a lot for your swift response, Steve.

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