Finance | Project Operations, Human Resources, ...

Duplicate GST entries in Posted GST while posting Vendor invoice

(0) Share

Report

Posted on by ShahTanuj

330

Hello All,

We have an issue in D365 where a vendor invoice is posting double the amount of GST to the GST ledger account and increasing the amount posted to the Vendor control account by the doubled GST amount.

Has anyone had this issue before or may what could be causing it.

We are not able to replicate this in lower environments and its happening in Prod consitently.

Any help would be appreciated.

Thanks!

All responses (2)

Answers (0)

Suggested answer

Khoi Tran on at

Like (0)

Report

RE: Duplicate GST entries in Posted GST while posting Vendor invoice

Hi Shah,

Can you have a look into KB 4502874 and clarify if that might be the cause (as it sounds similar)?

https://fix.lcs.dynamics.com/Issue/Details?kb=4502874

Regards,

Khoi Tran | Support Engineer | MCT
Ludwig Reinhard Microsoft Employee on at

Like (0)

Report

RE: Duplicate GST entries in Posted GST while posting Vendor invoice

Hi Tanuj,

Did this something that happened one time only or are many of your vendor invoices affected by this issue?

Can you share the tax configuration (sales tax group, item sales tax group, sales tax code) that caused the problem?

Best regards,

ludwig