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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Duplicate GST entries ...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Duplicate GST entries in Posted GST while posting Vendor invoice

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Posted on by ShahTanuj 330

Hello All,

We have an issue in D365 where a vendor invoice is posting double the amount of GST to the GST ledger account and increasing the amount posted to the Vendor control account by the doubled GST amount.

Has anyone had this issue before or may what could be causing it. 

We are not able to replicate this in lower environments and its happening in Prod consitently.

Any help would be appreciated.

Thanks!

I have the same question (2)
  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Tanuj,

    Did this something that happened one time only or are many of your vendor invoices affected by this issue?

    Can you share the tax configuration (sales tax group, item sales tax group, sales tax code) that caused the problem?

    Best regards,

    ludwig

  • Suggested answer
    Khoi Tran Profile Picture
    Khoi Tran Microsoft Employee on at

    Hi Shah,

    Can you have a look into KB 4502874 and clarify if that might be the cause (as it sounds similar)?

    https://fix.lcs.dynamics.com/Issue/Details?kb=4502874

    Regards,

    Khoi Tran | Support Engineer | MCT

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