Rounding problem

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Posted on by Dick Harrison

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On a Work Order, if it is the subject of a partial pick-up, the value of the goods can be miscalculated and the transaction can fail.

A customer orders 8 items priced at 9.75 on which we are giving 10% discount. The unit price is, therefore, 8.775 which the POS displays as 8.78. The deposit is calculated correctly at 70.20 and he pays 100%.

He subsequently picks up 3 items. The value of these is 26.325, but POS rounds this to 26.33 and deducts it from the deposit (giving 43.87).

He later picks up the remaining 5 items. The value of these is 43.875 which POS rounds to 43.88. This results in an apparent underpayment of 0.01 and the Work Order will not complete.

Has anyone found a way of avoiding this problem (which is just another manifestation of the perennial RMS rounding bug)?

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Ryan Sakry 3,425 on at

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Re: Rounding problem

You mean an RMS update caused a problem? Gasp.

In all reality, have you tried updating to the latest hotfix (2.0.0163)? I'd give that a whirl. If you'd rather not, or have and still are seeing the issue, I would start a support incident with MS or have your partner do so as this is clearly an issue driven by the update.
Dick Harrison 700 on at

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Re: Rounding problem

Thanks Jeff, but we've just upgraded to 2.0.0160 and we're noticing this problem for the first time.

Regards

Dick
Jeff @ Check Point ... 13,380 on at

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Re: Rounding problem

Some rounding issues were fixed in 2.0.0160. I _think_ this one fixes your issue.