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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Event Subscriber Trigg...
Small and medium business | Business Central, N...
Suggested answer

Event Subscriber Trigger - When an Interaction is created

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Posted on by Andrew Lees 10

Hi Forum,

I've got a requirement in Business Central where, when an interaction is created - a prompt needs to appear to ask the user if they want to create a Task (to-do).

The event that I can see is:

[EventSubscriber(ObjectType::Page, Page::"Create Interaction", 'OnQueryClosePageEvent', '', true, true)]

Does anybody know how to subscribe to this event only if the page is closed with an "OK", and the interaction is created successfully.    This trigger is being called with the "cancel" button as well.

Best regards,

Andy

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,569 Moderator on at
    RE: Event Subscriber Trigger - When an Interaction is created

    Your are welcome. good to know it helps you.

  • Suggested answer
    Andrew Lees Profile Picture
    Andrew Lees 10 on at
    RE: Event Subscriber Trigger - When an Interaction is created

    Worked a treat, thank you for your help Nitin.

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,569 Moderator on at
    RE: Event Subscriber Trigger - When an Interaction is created

    Please use below with updated one.

    if (CloseAction = CloseAction::LookupOK) THEN

               Message('YOUR ACTION GOES HERE');

           if (CloseAction = CloseAction::LookupCancel) THEN

               Message('YOUR ACTION GOES Cancel HERE');

  • Andrew Lees Profile Picture
    Andrew Lees 10 on at
    RE: Event Subscriber Trigger - When an Interaction is created

    pastedimage1663338158182v1.png

  • Andrew Lees Profile Picture
    Andrew Lees 10 on at
    RE: Event Subscriber Trigger - When an Interaction is created

    Its just a slight variation of yours to test the two actions.

  • Andrew Lees Profile Picture
    Andrew Lees 10 on at
    RE: Event Subscriber Trigger - When an Interaction is created

    pageextension 50126 CreateIntExt extends "Create Interaction"

    {

       trigger OnQueryClosePage(CloseAction: Action): Boolean

       begin

           if (CloseAction = CloseAction::OK) THEN

               Message('YOUR OK ACTION GOES HERE');

           if (CloseAction = CloseAction::Cancel) THEN

               Message('YOUR CLOSE ACTION GOES HERE');

       end;

    }

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,569 Moderator on at
    RE: Event Subscriber Trigger - When an Interaction is created

    Show me your code. why this is not fire, it does not correspondence what the actual table is

  • Andrew Lees Profile Picture
    Andrew Lees 10 on at
    RE: Event Subscriber Trigger - When an Interaction is created

    Thanks Nitin,

    Excellent suggestion and I've just tried this - but the CloseAction condition didn't fire.  The only thing I can think of is that this page is called using funky temp tables.

    Andy

  • Andrew Lees Profile Picture
    Andrew Lees 10 on at
    RE: Event Subscriber Trigger - When an Interaction is created

    Thanks Amit, I did consider using the table.insert.  But my worries were that this only needs to be called from a user created interaction and that if I put the subscription requirement at this point, all the system created interactions would go through this code as well.

    Andy

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,569 Moderator on at
    RE: Event Subscriber Trigger - When an Interaction is created

    Hi,

    Instead the event you can try Page Extension like below

    pageextension 50100 "Create Intc" extends "Create Interaction"
    {
        trigger OnQueryClosePage(CloseAction: Action): Boolean
        begin
            if (CloseAction = CloseAction::OK) THEN
                Message('YOUR ACTION GOES HERE');
            if (CloseAction = CloseAction::Cancel) THEN
                Message('YOUR ACTION GOES HERE');

        end;
    }

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