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Why I can't choose some of my entities when I try to create a segment?
There might be multiple reasons for that.
The most common ones and how to solve for them:
1. You use the "quick segments" functionality. If that is the case, switch to the regular "Create segment" option to use the regular segment builder.
2. You didn't define yet relationships between those entities that you can't select and your unified customer profiles entity. Please go o Relationships page and define those which should solve this problem.
Thank you,
The Customer Insights team
Thanks for sharing.
I would recommend you Request a New Blog to post your experience.
community.dynamics.com/.../request-a-new-blog-or-blog-to-syndicate
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