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Hi all,
I cannot access the help with the url: desktop-ijtkh1g:49000/main.aspx where desktop-ijtkh1g is my desktop name, but can access the help using localhost:49000/main.aspx.
The issue is when is click on f1 or help in Dynamics NAV 2016 it is redirecting to desktop-ijtkh1g:49000 insted of localhost:49000.
Thanks in advance,
Srinivas.
Hi,
If not using NAV 2018 or later releases, the navsettings.json file does contain the help server property. You can change it there to localhost. If using releases prior to NAV 2018, the web.config file does contain that property.
For WinClient, the clientusersettings.config file should be adjusted.
Paths:
NAV2018 and later (navsettings.json):
C:\inetpub\wwwroot\BC160 or C:\inetpub\wwwroot\<<yourwebclientinstance>>
NAV2017 and earlier (web.config):
C:\inetpub\wwwroot\DynamicsNAV100 or C:\inetpub\wwwroot\<<yourwebclientinstance>>
Clientusersettings.config:
%userprofile%\AppData\Roaming\Microsoft\Microsoft Dynamics NAV\<<yourversion>>
On the same PC, the machine name should also work, Is desktop-ijtkh1g the correct machine name of the PC / server you are running the help server from?
Thanks.
First, check that the help site is created in the iis. If not, you should create it (from the installation dvd).
If it is created, it checks that both the IIS and the site are started. Also check the firewall rules.
Regards,
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